Privacy Policy

Information We Collect

We may collect your name, email address, phone number, pickup information, order details, account preferences, and communications you send to us.

When you create an account, we also maintain information needed to provide login security, order history, saved contact information, and trusted-device verification.

Payment Information

Online card payments are handled by third-party payment processors. The Sweet Beaver does not directly store your complete card number or card security code.

If you select another payment method, that provider may process information according to its own privacy policy.

How We Use Your Information

• To process, prepare, and manage your orders.
• To communicate about payments, pickup, and order updates.
• To maintain customer accounts and order history.
• To protect the website and customer accounts from misuse.
• To send marketing emails when you have chosen to receive them.
• To comply with legal, tax, and recordkeeping obligations.

Cookies and Trusted Devices

We use necessary cookies to maintain your session, shopping cart, language preference, and account login. If you choose to remember your device, a security cookie may remain on that device for up to 90 days.

You can remove these cookies through your browser settings, although doing so may sign you out or clear saved website preferences.

How We Share Information

We may share only the information necessary with service providers that help us host the website, process payments, send emails, secure accounts, and operate the business.

We do not sell customer personal information. We may disclose information when required by law or when reasonably necessary to prevent fraud, protect customers, or protect our legal rights.

Marketing Emails and Unsubscribing

Marketing emails are optional. You can change your marketing preference from your account profile, use the unsubscribe instructions included in a marketing email, or email us with the subject line Unsubscribe.

We will process marketing opt-out requests within 10 business days. You may still receive necessary transactional messages about orders, payments, account security, or pickup.

Data Retention

We retain information only as long as reasonably necessary to provide our services, maintain order and tax records, resolve disputes, protect the website, and meet legal obligations.

Your Choices

You may update your name, phone number, and marketing preference from your account profile. You may contact us to request access to, correction of, or deletion of personal information, subject to records we must retain for legal or legitimate business purposes.

Children’s Privacy

The website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Policy Changes

We may update this policy when our services or legal obligations change. The effective date shown at the top will identify the latest version.

Contact Us

For privacy requests or questions, contact: thesweetbeaver26@gmail.com